Simple plans. Pay only for what’s used.
Your plan covers the support system. Usage is based on what actually happens.
Choose your plan
We offer a range of specialized services tailored to meet your individual needs.
Foundation
A Friendly Voice When You Need It
$29.00 per month
A simple and affordable way to access regular conversations and engagement with Mai.
Includes
✅ Shared maiVitality phone number
✅ Personal profile
✅ Conversation history
✅ Wellbeing conversations
✅ Ongoing engagement and companionship
Connected
Bringing Loved Ones Closer
$49.00 per month
Everything in Foundation plus greater involvement for family members and trusted contacts.
Includes
✅ Everything in Foundation
✅ Included monthly conversation minutes
✅ Family contact information
✅ Family participation options
✅ Shared wellbeing journey
✅ Greater personalisation
Premium
Your Own Dedicated Mai
$99.00 per month
Everything in Connected plus a dedicated service experience tailored around the individual.
Includes
✅ Everything in Connected
✅ Dedicated maiVitality phone number
✅ Additional included monthly minutes
✅ Personal goals and routines
✅ Custom engagement preferences
✅ Dedicated service configuration
✅ Enhanced personalisation
Premium Plus
The Complete Wellbeing ExperienceStarting at
$199.00 per month
Everything in Premium plus the ability to build a broader support network around the individual.
Includes
✅ Everything in Premium
✅ Dedicated maiVitality phone number
✅ Highest included monthly minute allowance
✅ Reduced conversation rate after included minutes
✅ Family participation features
✅ Multiple trusted contacts
✅ Healthcare and support professional contacts
✅ Wellbeing insights and reporting
✅ Priority service enhancements
Included Minutes
| Plan | Included Minutes |
|---|---|
| Foundation | Pay as you use |
| Connected | 30 minutes |
| Premium | 90 minutes |
| Premium Plus | 250 minutes |
Why Upgrade?
Foundation
Regular connection and meaningful conversation.
Connected
Bring family and trusted contacts into the wellbeing journey.
Premium
Enjoy a dedicated service built around the individual.
Premium Plus
Create a complete support ecosystem involving family and trusted professionals.
What's Included in Every Plan?
Access to Mai
✅ Regular wellbeing conversations
✅ Independence-focused engagement
✅ Encouragement and motivation
✅ Ongoing connection and companionship
✅ Secure and private service environment
✅ Continuous service improvements